Property Damage

You can have peace of mind knowing that your policy provides cover for a range of defined events such as fire, storm, flood and impact which can give rise to damage to your Property.

The policy excludes damage caused by gradual deterioration, wear and tear, lack of maintenance and neglect.

If you have a situation that requires urgent attention or a claim where you think the damage repairs may exceed $5000, please contact us immediately. If possible, secure the property to prevent further damage.

Please complete the form below, providing full details about your loss/damage, including quotes for repairs/replacement. This will ensure your claim is processed as quickly as possible.

Property Damage Claim Form



We are bound by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and comply with the Privacy Act 1988 (Cth).

We are committed to ensuring that all Our Business dealings comply with the APPs and acknowledge the importance of keeping personal details for individuals confidential and secure.

We collect personal information for the purpose of providing insurance, including arranging insurance, policy administration and claims handling. Without this information, we are not able to provide you with the services You require.

If you would like a copy of our privacy policy, would like to seek access to or correct your personal information, or opt out of receiving materials We send, please contact us.



This form was completed by
Name of person submitting the form


Policy Number
Expiry Date

Insured Details

Insured Name
Insured Email
Contact Number

Payment Instructions

Payment option
Account Name
Account Number

Address of Premises where Loss or Damage occurred

Full Address
House/Street Number

Claim Details

Date of Incident
Time of Incident

Details how the loss / damage occurred?

Provide exact details how the loss / damage occurred?
If Water Damage, what was source of water and how did it enter the building?
If Burglary / Malicious Damage, how was entry gained?
How and by whom was the damage discovered?
Name and Address of person(s) responsible for the loss / damage (if known)
Date Reported to Police
Police Report No.
Was the property un-tenanted at the time of the loss
If Yes, date last tenanted

Details of Loss or Damage – list each item separately

Description of Property Purchase Price Purchase Date Cost to Replace Amount Claimed


Please ensure the following for file upload:
  • The file size cannot exceed 25 megabytes.
  • Upload of files can take between 5 to 10 minutes depending on the file size and your internet speed.
Repair / Replacement Quote
Repair / Replacement Invoice
Damage Report
Original purchase invoices for stolen items
Photographs of damage

Input Tax Credit entitlement

Is ITC applicable?
What is your ABN?
Input Tax Credit entitlement percentage for GST on premium
If you are a business and do not provide us with your ABN, we may withhold tax on payments we make under your claim.

Insured Declaration

I declare that:
  • All statements and particulars stated on this form and all documents submitted are true and correct.
  • I will give all reasonable assistance and co-operation to the insurers in the assessment of my claim.
  • I have not withheld any material information connected with this claim that will inhibit the insurer’s ability to make a fair and reasonable assessment of my claim.
  • I understand that this claim may be refused if any information provided is false, or inaccurate or concealed.
  • I acknowledge that my personal information may be disclosed to, and obtained from related entities, other insurers, investigators or other parties providing services to the Insurer.
  • I assign to the insurer all rights of recovery/salvage against any person or organisation and will cooperate to secure such rights.

Claim Confirmation Message

Thank you. Your claim has been received and will be processed by our staff within 4 working days. A copy of the claim form has been sent to your nominated email address. If you do not receive it within 24 hours, please contact us.

Claim Saved For Later

Thank you. Your Property Damage Claim claim has been saved and an email was sent to . To complete the claim please follow instructions in the email.

Do you want to continue entering claim?